Persuasion
Persuasion is the act of influencing someone to do or believe something through your attitudes, actions and behaviors. There is a fine line between being persuasive and being overbearing. In cybersecurity we are often in a position where we are trying to persuade people to use a certain piece of software or a more secure technique. People often want to make the more secure choice but there are often competing priorities, fear of change, and sometimes, a lack of understanding. You can help guide people down a more secure path and that is where the art of persuasion comes in.
There are many ways in which you might become more persuasive. Some of those actions may be:
- Body language
- Logic
- Presenting evidence
- Verbal communication
- Oral presentation
Purpose
There are tons of scenarios in the daily life of a cybersecurity professional where being a little more persuasive may come in handy:
- Making your case to increase your staff headcount or budget
- Discussing the importance of reporting phishing with users
- Talking through a process change with a business unit that increases security
- Asking your boss for a raise