In cybersecurity, like many IT disciplines, technical prowess often takes center stage. Emotional intelligence (EI) in the field, especially in leadership roles, cannot be overstated. Cybersecurity leaders who excel in EI not only navigate complex technical challenges but also foster trust, collaboration, and resilience within their teams. Emotional intelligence encompasses
Business enablement, customer service, and empowering the end user are all terms or phrases we throw around in cybersecurity. Today, we are thrilled to dive deeper into the art of providing exceptional customer service in our ever-evolving cyber landscape. Customer service is talked about in almost every industry, from grocery
Leading a cybersecurity organization is hard. You're not just responsible for security matters, despite what you were told in your interviews. You're expected to help enable the business, support sales and marketing efforts, be a good public representative, be a key component of any digital transformation
Embarking on a new chapter in your organization's cybersecurity journey can be both thrilling and challenging. I've recently stepped into the role of Chief Information Security Officer (CISO) at a dynamic company. With the help of my new coworkers, I've gained valuable insights into
If you've read anything about goal setting over the last few years, you've undoubtedly heard about OKRs. This acronym stands for objectives and key results. A lot has been written about OKRs, how to set them up, how to measure them, and so on. In this
As many of you know, I recently started a new role as Chief Information Security Officer for a private company. I firmly believe that taking on the role of CISO isn't just about securing data; it's also about building relationships. In today's digital age,
Try as we might, security teams are often subject to the same sort of echo chamber groupthink dynamics that any other function might experience. There are subtle messages or biases that can creep into our collective consciousness and cause significant harm. This article will break down what I see as
Last week's article focused on how individuals working in cybersecurity can better care for their mental health. The silent adversary in cybersecurity. This week, we will build on this and talk about things leaders can do to create and cultivate a team culture that supports mental health. This
Explore the unspoken impact of cybersecurity on mental health in our article. Discover the hidden challenges and the path to a healthier cyber-work balance.
Learn how to simplify complex cybersecurity concepts for non-IT professionals. Bridge the gap, foster collaboration, and empower colleagues to actively participate in cybersecurity discussions. Enhance your organization's security posture with shared understanding.
The rise of generative AI tools has ushered in a new era in modern businesses, bringing with it untapped potential as well as unprecedented challenges. This technology has exploded onto the scene, and there are no signs that it will be slowing down anytime soon. Some organizations have decided that
We here at Soft Side of Cyber are excited to share this new three-part series with you in which we'll go into the heart of diversity, equity, and inclusion (DEI) in the cybersecurity sector. Today, we'll begin the series by discussing the significance of diversity in